Torno-me Chairman do Comitê Científico da 6th International Conference on Innovation & Management organizada pela Wuhan University of Technology (China), Yamaguchi University (Japan), UNU-MERIT (The Netherlands), e pela Pontifical Catholic University of Sao Paulo, e coordenada pelo Center for Future Studies NEF-PUC-SP

Annually organized by Wuhan University of Technology (China) and Yamaguchi University (Japan), and more recently by UNU-MERIT (The Netherlands), the 6th ICIM will take place at the city of São Paulo in Brazil from the 8th-10th of December organized by the Pontifical Catholic University of Sao Paulo, and coordinated by the Center for Future Studies NEF-PUCSP (Brazil).

NEF-PUCSP is pleased to offer a unique opportunity to join a conference with influential and distinguished speakers from academia like Zhouying Jin ( Chinese Academy of Social Sciences ) , Paul Werbos ( US National Science Foundation ) , Ladislau Dowbor ( PUCSP , Brazil ), Marcos Arruda ( PACS , Brazil ), Jerome Glenn ( Millennium Project , WUFUNA ), Hazel Henderson ( USA ) and from the private sector Rodrigo Loures ( CNI and FIEP , Brazil ), Ricardo Young ( ETHOS , Brazil ) …

ICIM2009 will highlight current thinking and future trends in management of life supporting innovation, knowledge economy and emerging business models, focusing in particular on Sustainable Development. Representatives from a large number of countries will attend the event. The conference format includes plenary and parallel sessions with both academic and practitioner presentations. In addition, the conference will provide networking opportunities together with a taste of local culture.

ICIM2009 will bring together 158 participants from 111 different organizations and 30 countries.

ORGANIZED AND HOSTED BY NEF – Pontificial Catholic University of Sao Paulo, Brazil CO-ORGANIZED BY Wuhan University of Technology, China Yamaguchi University, Japan UNU-MERIT, The Netherlands UNICAMP, Brazil Supported by Millennium Project World Future Society SCIENTIFIC COMMITTEE Chairman: Prof. Arnoldo J. de Hoyos (NEF-PUCSP, Brazil ) Prof. Dr. Arnoldo José de Hoyos Guevara is Professor at The Management Program of The Catholic University of São Paulo (PUCSP). He was born in México, and holds MS in Nuclear Eng PRNC and PhD in Statistics by the University of California, Berkeley. Prof. de Hoyos Guevara is a Brazilian representative of the World Future Society (www.wfs.org) and The Millennium Project of WFUNA (www.millennium-project.org). He is the Director of the Center for Future Studies NEF at the PUCSP (www.nef.org.br), and of the Educational NGO Gira Sonhos (www.girasonhos.org.br). His research areas include future studies, and knowledge and values management. His recently published books are From Knowledge to Consciousness Society (2007), Emerging Technologies for Education and Management (2008), and Consciousness and Sustainable Development (2008). Co-Chairmen: Prof. Dr. Ken KAMINISHI (Yamaguchi University, Japan) Prof. Dr. Geert DUYSTERS (UNU-MERIT, The Netherlands) Prof. Dr. ZHONGWEI Jiang (Yamaguchi University, Japan) Prof. Dr. HU Shuhua (Wuhan University of Technology, China) Prof. Dr. DENG Mingran (Wuhan University of Technology, China) Prof. Dr. KEN Kaminishi (Yamaguchi University, Japan) Prof. Dr. Wim VANHAVERBEKE (University of Hasselt, Belgium) Prof. Dr. Ard-Pieter DE MAN (VU University Amsterdam, The Netherlands) Prof. Dr. Antonio Vico MAÑAS (PUCSP, Brazil ) Prof. Dr. Belmiro Nascimento JOÃO  ( PUCSP, Brazil ) Prof. Dr. Paulo Antônio ZAWISLAK ( UFRGS, Brazil ) Prof. Dr. Bastiaan Philip REYDON ( UNICAMP, Brazil ) Prof. Dr. Evandro Vieira OURIQUES( UFRJ , Brazil ) ORGANIZING COMMITTEE / BRAZIL João Gonçalves Monteiro Jr. Vitoria Catarina Dib Fabricio Cesar Bastos Ruth Lopes Trigo  Rosa Alegria Giovanni Baronttini Rosa Rizzi Simone Paranhos Daniel  Izzo João Souto Maior Ricardo Zanotta Eduardo Machado Rodrigo Lima Verde Leal Sonia Tuccori Luciana Marins Juliana Kiyomura Moreno UNU-MERIT Geert Duysters Sergey Filippov Wuhan University of Technology: Deng Mingran Xie Kefan Hu Shuhua Deng Mingram Diao Shaofeng Cheng Guoping He Shan Chen Yun Erika Zoeller Veras Yamaguchi University: Ken Kaminishi Takao Senshu Kazuhiro Fukuyo Naoki Ohshima Nguyen Huu Phuc Partners:  Support: Pontifícia Universidade Católica de São Paulo Made by DTI – Núcleo de Mídias Digitais

Conference Theme: Managing Innovation for Sustainable Development

English is the official language and will be adopted in all publications and presentations. Each paper should be more than 2000 words. All the accepted papers will be included in The Conference Paper Proceedings-2009. Selected outstanding papers will be published at a special issue of International Journals.

Presentation and publication are subject to full payment of the registration fee. At least one author of the paper is required to register for the conference by October 10, 2009.

Conference Fee

Important note: Presentation and publication are subject to full payment of the registration fee

CALL FOR PAPERS

The 6th International Conference on Innovation and Management

（ICIM2009）

Sponsored by: （Brazil）University of Sao Paulo

(China) Wuhan University of Technology

(Japan) Yamaguchi University

(The Netherlands) UNU-MERIT

Time: Dec.8-9, 2009

Place: Sao Paulo, Brazil

Conference Theme: Innovation and Management

Main Topics:

1. Technological Innovation, Product Innovation and Industrial Innovation

2. Regional Innovation

3. Organizational Innovation, Institutional Innovation and Management Integration Innovation

4. Financial Management and Innovation

5. Marketing Innovation

6. Operation, Logistics and Supply-Chain Management Innovation

7. E-Commence, E-Government and Information Management

8. Intellectual Property and Knowledge Management

9. Technology Economics and the Innovation of S&T Policy

10. Human Resource Management and Its Innovation

11. Miscellaneous

Conference Language Requirement

English

Conference Publications

All the accepted papers will be included in Conference Paper Proceedings-2009, published by Wuhan University of Technology Press. Selected excellent papers will be published at special issues of European journals.

Conference Fees

Each paper should be more than 4 pages and less than 12 pagers, and is charged 1500 RMB for layout fee if no more than 5 pages, and excess page charge is 200 RMB/page. Each payer will get one copy of conference paper proceedings.

Main Agenda

June 30, 2009— Paper submission deadline

July 30, 2009— Notification of acceptance

December 8, 2009—Opening ceremony, held in Sao Paulo

Paper Format

Papers must be submitted in word doc format with return receipt to the following email address:

innovation@whut.edu.cn

Return receipt should be filled in carefully and clearly.

See the attachment of Paper Format and Sample for the Proceedings of the 6th International Conference on Innovation and Management.

Special Statement

1. The Proceedings of 2005 ,2006,2007,and 2008 International Conference on Innovation and Management have been indexed by ISTP entirely, and the Proceedings of the 6th International Conference on Innovation and Management is also to be submitted to ISTP indexing.

2. All authors should pay attention to the following requirements requested by ISTP, if the author does not follow the requirement, his or her paper will not be accepted.

(1) Each paper is no less than 4 pages and no exceeding than 12 pages; (2) List every author’s email address in the right place; (3) Abstract is more than six rows, which introduced the approaches, opinions, conclusions and creative ideas, not a guidance introduction of background. The sentence for reference is: “The paper employs……(approach), presents……, implies……., sets up……, draws a conclusion……”; (4) Key words are about 3 to 5 items; (5) The first part of the main context must be “Introduction”, which introduce the status quo of external and internal researches (Literature review) ; (6) The final part of the paper is “Conclusion”, which is necessary to draw conclusions of the whole paper and to propose suggestions and expectations for the research; (7) No less than 3 literatures listed in the “Reference”, and note “(In Chinese)/(In Japanese)” after the Chinese/Japanese version literatures; (8)All the papers need to be written in English, and non-English characters mustn’t occur in the paper.

Contact Information

Management School

Wuhan University of Technology

205 Luoshi Road, Wuhan, Hubei, P.R.China

Tele: 86-27-87859059

Fax: 86-27-87859231

Website: http://202.114.88.145/icim/

The 6th International Conference on Innovation and Management（ICIM2009）

Return Receipt

Name： Gender： □ Male □ Female Age：

Post Title： Rank：

Working Unit：

Address：

Zip Code： Nationality：

Telephone：Mobile：

You can change it to your website,and ask the authors to upload paper

Change to yours

Paper Format and Sample for the Proceedings of

The 6th International Conference on Innovation and Management

Paper Format

1. The right order of a paper should be placed in the following order:

Title author’s name author’s affiliations author’s emails abstract key words

introduction main text conclusion references

2. All figures and tables must be included in-line with the text. The words in graphics must be printed.

3. Table names should be above the tables, and should be placed in the middle. Figure captions should be below the figures, and should also be placed in the middle. Serial numbers of these figures, tables and formulas should be placed in order.

4. Reference Format should be placed strictly in the following order:

Serial number author’s name book name (or paper title) publishing house (or

periodical name) the time of publishing page numbers. For example:

[1] Aluminum. A Market Approach to Energy Conservation[J]. Journal of Consumer Affairs, 2002,16(3):300-317

[2] Hooper, J. Nielsen, Andrew Whinstion. Recycling as Altruistic Behavior: Normative and Behavioral Strategies to Expand Participation in a Community Recycling Programmer[J].Environment and Behavior, 2002,(23):195-201

[3] Xie Kefan, Cheng Guoqing. A Model of Receding Behavior, with Evidence from Danish Source Separation Programmers[M]. Wuhan: Press of Wuhan University of Technology, 2003:78-90 (In Chinese)

Type Rules

5. Type: Use Times New Roman for the whole paper

6. Size: Use 14 point bold font for titles, and place the titles in the middle; Use 12 point bold font for the first-class titles; Use 10 point bold font for the second-class titles; Use 10 point font for the third titles and main text; Use 9 point bold font for the names of figures and tables, and place them in the middle; and use 9 point font for the notes in figures and tables.

7.Use English, Greek italic characters for variables in mathematic formulas; and use proper characters for ration.

Printing Requirement

8. Do not print page numbers.

9. Prepare your paper using a A4 page size of 210mm297mm

10. Open the setting pages window, and choose “no network” in the “document network” option.

Set top margin to 30mm; Set bottom margin to 35mm;

Set left margin to 31mm; Set right margin to 31mm.

11. Open the “Format” window, and in the “paragraph” option, choose 0cm in “indent”, choose 0 pound in “space between”, choose mono-row in “row spacing”, and choose none in “special format”.

12 Software requirements: Microsoft 97 and the above versions. (Check the Sample Paper for Conference Proceedings)

Format for Conference Paper (Detailed in Red)

Measuring the Impact of Customer Satisfaction on Profitability

（Leave one line）

Xie Kefan , Cheng Guoping

School of Management, Wuhan University of Technology, Wuhan, P.R.China, 430070

(E-mail:xiekefan@163.com, chengguoping@yahoo.com)

(Format for several authors and working units)

BPR Based on Risk Management

（Leave one line）

Mao Jiewen1,2, Zhang Waoyue1 , Zheng Panli2

1 School of Management, Wuhan University of Technology, Wuhan,P.R.China, 430070

2 School of Economics, Jiangli University, Wuhan,P.R.China, 430074

(E-mail:maojiewen11@126.com, zhangwaoyue@163.com, zhengpanli63@yahoo.com)

（Leave one line）

Abstract Customer satisfaction is probably one of the most frequently measured……

Key words keyword1, keyword2, keyword3, keyword4

（Leave one line）

1 Introduction （12 point font, capitalized, bold for the first-class titles）

We know that Customer satisfaction is probably one of the most frequently measured marketing constructs…… （10 point font for main text）

（Leave one line above each first-class titles）

2 An Example

Customer satisfaction and its impact on profitability……

Table 1 An Customer Satisfaction